Excellent work again Anish. Highly recommend his services to people looking for assistance with Excel, databases and process improvement.

As an electrician, every job requires a certificate of compliance. It used to be a manual process. Fill out the form, double check the details, email it to the client, file a copy. Dozens of these every week. Anish built a process automation that generates the certificate from th...

During lunch and dinner service we simply cannot answer the phone. That is exactly when people are trying to book a table. Anish set up an AI chatbot that handles table enquiries, checks availability against our booking system, and captures the details. We have picked up roughly ...

We are a niche business, industrial coatings for manufacturing equipment. Our old website was so vague that people kept calling us for residential painting jobs. Anish and the BPA Solutions team built a premium website that clearly communicates our specialty, showcases relevant p...

Our target customers are teenagers and their parents. They search for driving lessons late at night and on weekends, exactly when nobody is in the office. Anish and the BPA Solutions team set up an AI chatbot that handles all the common questions about pricing, availability, and ...

You can’t be an expert in all fields, and I’m a great believer in getting an expert when you need one. Having an expert like Anish on hand is so cost effective. Anish was able to rectify my problem in about 10 minutes. I had spent 6 hours on the task and still had not solved it. ...

We started with just the AI chatbot and were so impressed that we added the appointment booking automation a month later. Anish made sure the two systems talk to each other smoothly. The chatbot qualifies the lead, and the booking system lets them schedule instantly with no frict...

We manage about 200 residential properties and the enquiry volume is constant. Most calls are people asking if a property is still available or whether pets are allowed. Anish built an AI chatbot that answers these upfront questions and pre screens applicants before they reach ou...

As a conveyancer, clients are anxious during the settlement process and they email questions at all hours. I cannot be awake at 2am answering emails about when settlement will happen. Anish implemented an AI chatbot that handles common settlement process questions on the website....

I was the bottleneck. I handled every booking, every class schedule change, every membership enquiry. Anish and the BPA Solutions team built an appointment booking automation, an AI chatbot for the website, and a dashboard that tracks membership and attendance. The studio now run...

Almost every client who called us hit voicemail during business hours because our team was with patients. By the time we called back, many had already booked elsewhere. Anish and the BPA Solutions team implemented an appointment booking automation that solved this completely. Cli...

Great guy. Has made my life easier with his skills. Thanks Anish.

I was hesitant about automating client communication because I did not want generic templated emails going out under my name. Anish spent time understanding my tone and style before building anything. The CRM automation sends follow ups that genuinely read like something I would ...

We are a hair salon and our clients should be coming back every six to eight weeks. Before BPA Solutions, we had no system for reminding them. Anish built a CRM automation that tracks when each client last visited and sends a friendly rebooking nudge at the right interval. Our re...

We were spending across Google Ads, Facebook, Instagram, and local directories with no real idea which channel was driving revenue. Anish built a CRM automation that tracks every lead back to its source and follows them through to conversion. Turns out Google Ads was bringing in ...

Before the chatbot, I was spending hours on the phone answering the same five questions from people who were never going to become clients. Anish and the BPA Solutions team built an AI chatbot that pre qualifies every enquiry on our website. It asks about budget, timeline, and pr...

We engaged BPA Solutions for a premium website, CRM automation, and a reporting dashboard. The total investment was around $15,000. Six months later we have tracked over $120,000 in additional revenue we can directly link to leads captured and converted through these systems. Ani...

We are a function venue and the irony was that when we were running events and making our money, we could not answer the phone for new enquiries about future events. Anish set up an AI chatbot that handles venue availability questions, capacity queries, and pricing information on...

We manage social media for about 35 clients and monthly reporting used to take our team roughly three full days of pulling screenshots, exporting data, and formatting slides. Anish built a process automation that pulls data from all the platforms, drops it into branded report tem...

Great understanding of scope and suggestions, with a simple solution recommended for an existing measure.

I ran my landscaping business for years by basically checking the bank balance to see if we were doing okay. That is not running a business, it is just hoping. Anish and the BPA Solutions team built a custom dashboard that shows me revenue, costs, profit per job, pipeline value, ...

Anish was very detailed and provided excellent advice and guidance. He really works to understand client needs, which ensures the right product solution is provided. Highly recommended!

Once the CRM automation was in place, we noticed that our average time from sending a quote to closing the deal dropped by about 5 days. It was not one big change, just lots of small improvements. Automated follow ups at the right intervals. No more quotes getting lost in someone...

I was hesitant about spending on a new website because our old one was still technically working. Anish explained that a site that does not convert is not really working, it is just sitting there. The BPA Solutions team built a high-conversion site with clear service pages and a ...

Our onboarding used to be a slow process involving back and forth emails, manual data entry into three different systems, and clients waiting around for confirmation. Anish mapped out the entire workflow and built a process automation that handles everything from the moment a cli...

We relied on remembering to call people back. A client would enquire, I would make a mental note, and half the time it would slip my mind. Anish and the BPA Solutions team built a CRM automation that tracks every enquiry and ensures nothing falls through. Automated reminders, fol...

Excellent work by Anish. He took great initiative in understanding the required task and finished with his own ideas to make it a good solution. Definitely would hire again.

Anish quickly understood the brief of taking hundreds of entries of monthly data and preparing this in a simple and intuitive format. Knowing the end goal, he guided me through a systematic and scalable solution. This now allows me to share information with key stakeholders in a ...

As a cabinet maker, I used to manually check stock levels and place orders with suppliers. It was reactive and I would sometimes run out of a critical material mid job, which delays everything. Anish built a process automation that monitors our inventory, cross references it agai...

We are a small bakery and our old website was just a static page with our phone number and opening hours. Anish and the BPA Solutions team built us a proper premium website with an enquiry form, order request functionality, and a gallery that actually loads. Now we get about 15 t...

Our old site was basically invisible in search results. Anish and the BPA Solutions team built our premium website with solid SEO foundations built in. Clean headings, fast page speed, proper internal linking. Within about six weeks we hit the first page of Google for three of ou...

We operate physio clinics in three different suburbs and previously each location had its own booking system. Clients would call one location, be told there was no availability, and we had no way to offer them a slot at another location. Anish built an appointment booking automat...

I was running a decent sized plumbing business but I was the bottleneck for everything. Every quote, every invoice, every booking, every follow up went through me. Anish and the BPA Solutions team built a full automation stack covering appointment booking, CRM, invoicing, and rep...

We are a physiotherapy clinic with four practitioners. We were busy but we were not really growing. Anish and the BPA Solutions team identified that our booking system was leaking potential clients. They built an integrated solution with appointment booking automation, an AI chat...

We have eight trucks and maintenance used to be tracked on a whiteboard in the workshop. Services got missed. Tyres wore out. Breakdowns happened that should have been prevented. Anish built a process automation that tracks kilometres, schedules services automatically, and alerts...

We engaged BPA Solutions for two things, a premium website redesign and a CRM automation. Anish made sure they worked as one connected system. The website captures leads through optimised landing pages, and the CRM automatically nurtures them through the pipeline. Our web to clos...

As an NDIS provider, the documentation requirements are relentless. Service agreements, progress notes, compliance reports, all manually created until BPA Solutions stepped in. Anish and his team built a process automation that generates all our compliance documents from a centra...

I run an electrical contracting business with four technicians. We did good work but our backend was a mess. Paper job sheets, manual invoicing, no system for following up quotes. Anish and the BPA Solutions team built process automations that connect our field team to the office...

About 40% of our work comes through referrals from other trades. It was always managed through texts and favours, no system at all. Anish built a CRM automation that tracks every referral source, logs the work received, and sends automated thank you messages to our referral partn...

We are a team of three and we simply cannot answer the phone all day while also doing the actual work. Anish and the BPA Solutions team implemented an AI chatbot that now handles roughly 80% of all website enquiries without any human involvement. It answers FAQs, collects contact...

Our construction admin was a paper heavy mess. Site diaries, variation forms, safety checklists, timesheets, all on paper, all getting misplaced. Anish and the BPA Solutions team built us a combination of process automations and a custom dashboard. The team now submits everything...

Our team was typing the same client information into our website forms, our practice management software, and our accounting system. Tedious, error prone, and a waste of paid staff time. Anish built a process automation that connects all three. Data now flows automatically in bot...

We implemented appointment booking automation, a patient recall CRM sequence, and a reporting dashboard for our three GP practice. Anish and the BPA Solutions team made sure they all connected properly. Patients book online, automated recalls bring them back for follow ups, and t...

We run a small manufacturing operation and our stock reordering used to depend on someone noticing we were running low. That system failed more often than it worked. Anish built a process automation that monitors inventory in real time and triggers purchase orders when stock hits...

We always had last-minute cancellations and the slots would go unfilled because there was no time to call around a waitlist. Anish built an appointment booking automation with a smart waitlist feature. When someone cancels, the system immediately texts everyone on the waitlist fo...

We used to only know our member churn rate when the accountant ran the quarterly numbers, which was far too late to do anything about it. Anish built a custom dashboard that tracks member sign ups, cancellations, attendance frequency, and class popularity in real time. We can now...

Our business was growing and on the surface everything looked fine. But the dashboard Anish built revealed that our receivables were blowing out and two of our biggest clients were paying later each month. We were heading toward a cash flow squeeze and we would not have seen it c...

As a consultant I bill by the project but clients expect regular progress updates. Writing those reports used to eat up about 5 hours every Friday. Anish built a process automation that pulls data from my project management tool, formats it into branded client updates, and emails...

As a removalist, most of my business used to come through Gumtree ads and word of mouth. I was spending a fortune on ads and the phone would ring with unqualified enquiries all day. Anish built a premium website that answers the common questions upfront, shows our pricing clearly...

Our old website brought in leads, but half of them had no budget and no real intent. It was a time sink. Anish and the team at BPA Solutions rebuilt the site with a proper enquiry flow that filters out tyre kickers before they hit the inbox. They embedded a smart form above the f...

During our peak period from November to February, the phone does not stop ringing. We were losing business because people could not get through. Anish deployed an AI chatbot on our website that handles the overflow. It answers availability questions, takes booking requests, and d...

Before BPA Solutions, I was tracking things like website visits and social media followers. Numbers that felt busy but told me nothing about business health. Anish helped me identify the metrics that actually drive profit: cost per lead, lead to consult rate, average project valu...

I thought our website was fine. It looked decent, had our contact details, job done. Then Anish from BPA Solutions showed me how many people were landing on the site and leaving within seconds because it was sluggish on mobile and the enquiry button was buried halfway down the pa...

We offer eight different class types across three studios with different instructors. The scheduling was always a puzzle. Anish and the BPA Solutions team built an appointment booking automation that handles class bookings, waitlists, instructor allocation, and automated waitlist...

I spent five years trying to get our construction crew off paper. Every previous attempt failed because the digital version was harder than a clipboard. Anish took a different approach. He built a process automation that works through the tools our team already uses on their phon...

As a concreter, some jobs look busy but lose money. Materials blow out, the weather delays things, labour runs over. Anish built a custom dashboard that tracks estimated versus actual costs on every job as it progresses. I can see halfway through a job if the margin is slipping a...

No shows were costing our practice real money. Anish implemented an appointment booking automation with automated SMS reminders at 48 hours, 24 hours, and 2 hours before the appointment. Our no show rate has dropped from roughly 12% to under 3%. The system also lets patients conf...

We hire about 20 casual staff every summer and the admin around that used to consume weeks of management time. Applications, screening questions, interview scheduling, contracts, onboarding paperwork, all manual. Anish and the BPA Solutions team built a process automation that ha...

Anish has helped me by guiding and building a solid base to capture simple information. Combined with the ability to import essential data, this has resulted in an easy-to-use, powerful dataset. With automated filing and printable formatted reporting, this will save hours each da...

End of month used to mean two full days pulling data from different systems, wrestling with spreadsheets, and trying to make sense of how the business was actually tracking. Anish and the BPA Solutions team built a custom reporting dashboard that pulls from Xero, our CRM, and our...

We implemented process automation for client document collection, a CRM for tracking client engagements, and a dashboard for practice performance. Anish tied it all together. Clients now upload documents through a portal instead of emailing them. The system tracks what is missing...

We had a messy system where two salespeople would sometimes call the same lead while other leads sat untouched for days. Anish and the BPA Solutions team built a CRM automation that assigns leads automatically, tracks ownership, and ensures every enquiry gets a timely response. T...

As the owner, I held the entire sales pipeline in my memory. Who needed a follow up, who was waiting on a quote, who had gone quiet. It was a terrible system and I knew it, but I did not know how to fix it. Anish built a CRM automation that externalised everything. Now any team m...